United States dollar ($) - USD
  • United States dollar ($) - USD
  • Japanese yen (¥) - JPY
  • Pound sterling (£) - GBP
  • Canadian dollar ($) - CAD
  • Euro (€) - EUR
  • Australian dollar ($) - AUD
  • Singapore dollar ($) - SGD
  • Swiss franc (CHF) - CHF
  • United Arab Emirates dirham (د.إ) - AED
  • Netherlands Antillean guilder (ƒ) - ANG
  • Hong Kong dollar ($) - HKD
  • Mexican peso ($) - MXN
  • South African rand (R) - ZAR
  • Thai baht (฿) - THB
  • Kuwaiti dinar (د.ك) - KWD
  • Qatari riyal (ر.ق) - QAR
  • Saudi riyal (ر.س) - SAR
  • Indian rupee (₹) - INR

Refund Policy
Effective Date: 12.08.2024

At Techshur.com, customer satisfaction is our top priority. We offer a 90-day refund policy and are committed to assisting you. Please take a moment to review our refund policy in detail.


1. Eligibility for Refunds 

Refunds are only available under the following conditions:

  • The activation key provided is defective or invalid and cannot be replaced.
  • Our support team was unable to resolve your issue.
  • You submit a refund request within 90 days of purchase.

 

Non-Refundable Situations:

  • Incorrect purchases made by the customer (e.g., buying the wrong product).
  • Inability to use the product due to device incompatibility.
  • Issues caused by customer misuse or failure to follow activation instructions.
  • Products purchased during promotional sales or discounted offers, unless defective.

2. Refund Process

To request a refund, you must:

  1. Contact Us: Email our customer support team at support@techshur.com with your order details.
  2. Provide Proof: Include proof of purchase and a detailed explanation of the issue.
  3. Resolution Process: Our team will review your request and may ask for additional details to verify the issue.

If your request is approved, we will either:

  • Issue a replacement activation key.
  • Process a refund via your original payment method.

3. Refund Timeline

  • Approved refunds will be processed within 5–10 business days of approval.
  • The time it takes for the refund to reflect in your account depends on your payment provider.

4. Replacement Policy

In cases where a replacement activation key resolves the issue, a refund will not be issued. Replacements are prioritized to ensure you have access to your purchased product as quickly as possible.


5. Digital Product Policy

As all products are digital, once an activation key has been successfully redeemed, it cannot be refunded or exchanged.


6. Contact Us

For further assistance, please contact us at:

 

We are committed to resolving any issues promptly and ensuring your satisfaction.


This refund policy is part of our commitment to providing a transparent and fair service to our valued customers. By completing a purchase on Techshur.com, you acknowledge that you have read and agreed to this policy.